Service & Support

Your business depends on reliability. When an e-rickshaw breaks down, it’s not just a vehicle—it’s someone’s income on hold. We get that. That’s why MoveStone stands by its dealerships with fast, no-hassle service. Our trained technicians handle repairs quickly, keeping your customers on the road and your business moving.

We don’t believe in making you wait for solutions. With service hubs in key locations, a steady supply of genuine parts, and a support team that actually picks up the phone, we keep things simple. Because when your customers succeed, so do you.

 

Why Dealerships Rely on Us?

 

  • Quick repairs—because every hour off the road means lost earnings.
  • Service hubs stocked with genuine parts, ready when needed.
  • Hands-on training so your team can handle minor fixes.
  • A support team that listens and solves problems fast.
  • No delays on warranty claims—because trust matters.

Spare Parts

Every minute a rickshaw is off the road, someone loses income. We know that. That’s why we keep dealerships stocked with genuine MoveStone spare parts—brakes that don’t fail, controllers that last, and batteries built for the long haul.

We ship parts quickly, so your customers aren’t left waiting. Whether it’s a quick fix or a major replacement, you get what you need, when you need it. 

 

We offer:

 

  • Durable, high-performance parts that keep rickshaws running.
  • Fast shipping to prevent unnecessary downtime.
  • Consistently stocked inventory to ensure that you never turn a customer away.
  • Factory-tested components for safety and reliability.

Insurance Facility

Accidents happen and breakdowns are unpredictable. When they do, drivers can’t afford to lose days of income. That’s why MoveStone helps dealerships connect their buyers with insurance that actually protects their investment. An insured vehicle means fewer financial losses for drivers and fewer worries for dealers. When rickshaws stay on the road, so do earnings.

We work with trusted insurance providers to make coverage simple. No complicated paperwork. No hidden clauses. Just protection that helps dealerships offer real value to buyers. Damage, theft, or liability—whatever the risk, we make sure your customers stay secure. 

 

Insurance Benefits for Dealerships

 

  • Builds trust with buyers through added protection.
  • Covers damage, theft, and liability risks.
  • Hassle-free process with quick approvals.
  • Strengthens customer loyalty and repeat business.
  • Ensures drivers stay on the road, keeping dealerships profitable.

Battery Life

E-rickshaw  Battery

E-rickshaws typically utilize deep cycle lead-acid batteries, with configurations often comprising four to six batteries, depending on the model and capacity.

These batteries are designed for durability and performance, offering features such as higher mileage per charge, low maintenance, and robust construction.

In recent years, lithium-ion batteries have emerged as a viable alternative for e-rickshaws, providing benefits like longer lifespan, quicker charging times, and enhanced load-handling capabilities.

When selecting a battery for your e-rickshaw, consider factors such as capacity (measured in ampere-hours or Ah), warranty period, maintenance requirements, and compatibility with your vehicle's specifications. Proper maintenance, including regular charging and avoiding overloading, can significantly extend the battery's lifespan and ensure optimal performance.

The lifespan of a lead-acid battery used in e-rickshaws typically ranges between 6 months to 2 years, depending on factors such as usage, maintenance, and charging habits.

 

Factors Affecting Lead-Acid Battery Life:

 

  1. Charging Practices:
    • Avoid overcharging or deep discharging (discharging below 50%).
    • Use the correct charger with proper voltage and current ratings.
  2. Maintenance:
    • Regularly top up distilled water (for flooded lead-acid batteries).
    • Keep terminals clean to prevent corrosion.
  3. Usage Conditions:
    • Heavy loads and frequent acceleration can reduce battery life.
    • Avoid excessive vibrations and overheating.
  4. Battery Quality:
    • High-quality batteries from reputed brands tend to last longer.

 

Typical Lifespan Based on Battery Type:

 

  • Sealed Lead-Acid Battery (SLA): 1 to 2 years (maintenance-free but shorter cycle life).

For longer-lasting alternatives, lithium-ion batteries can provide a lifespan of 3-5 years with better performance and lower maintenance.

Lead-acid batteries are commonly used in e-rickshaws due to their cost-effectiveness and reliability. To ensure optimal performance and extend their lifespan, consider the following guidelines:

 

Regular Maintenance

 

  • Check Fluid Levels: For flooded lead-acid batteries, regularly inspect and maintain electrolyte levels.
  • Clean Terminals: Keep battery terminals clean and free from corrosion to ensure efficient power transmission.
  • Inspect Connections: Regularly verify that all connections are secure to prevent power loss or hazards.

 

Preventing Overload

 

  • Adhere to Load Limits: Avoid exceeding the manufacturer's recommended load capacity to prevent undue strain on the battery.

By following these practices, you can enhance the durability and efficiency of lead-acid batteries in e-rickshaws, ensuring reliable operation and reducing maintenance costs.

Lithium-ion (Li-ion) batteries are becoming a preferred choice for e-rickshaws due to their longer lifespan, faster charging, and better efficiency compared to lead-acid batteries.

Advantages of Lithium-Ion Batteries in E-Rickshaws

Longer Lifespan – Lasts 3 to 5 years (compared to 6 months–2 years for lead-acid).
Fast Charging – Charges in 2-4 hours, whereas lead-acid takes 6-10 hours.
Higher Efficiency – Provides better mileage per charge.
Lightweight60-70% lighter than lead-acid, reducing overall vehicle weight.
Low Maintenance – No need for distilled water or frequent servicing.
Eco-Friendly – No harmful lead or acid, making it a greener option.

Dealership

With the growing emphasis on eco-friendly transportation solutions, e-rickshaws have emerged as a popular choice in urban and semi-urban areas. Becoming an e-rickshaw dealer can be a lucrative business opportunity, combining profitability with sustainability. Here, we provide a step-by-step guide to help you embark on this journey.

Step 1: Research the Market

Before diving into the business, conduct thorough market research. Understand the demand for e-rickshaws in your target area, identify your competitors, and study the preferences of potential customers. This will help you choose the right brands and models to deal in.

Step 2: Choose a Reliable Brand

Select a reputed e-rickshaw manufacturer that offers high-quality products, reliable after-sales support, and competitive dealer margins. Popular brands often provide training and promotional materials to help their dealers succeed.

Conclusion

Becoming an e-rickshaw dealer is not only a profitable venture but also a step toward promoting sustainable mobility solutions. By following the above steps and focusing on quality, reliability, and customer satisfaction, you can establish a thriving dealership that contributes to a greener future.