Service & Support

Your business depends on reliability. When an e-rickshaw breaks down, it’s not just a vehicle—it’s someone’s income on hold. We get that. That’s why MoveStone stands by its dealerships with fast, no-hassle service. Our trained technicians handle repairs quickly, keeping your customers on the road and your business moving.

We don’t believe in making you wait for solutions. With service hubs in key locations, a steady supply of genuine parts, and a support team that actually picks up the phone, we keep things simple. Because when your customers succeed, so do you.

 

Why Dealerships Rely on Us?

 

  • Quick repairs—because every hour off the road means lost earnings.
  • Service hubs stocked with genuine parts, ready when needed.
  • Hands-on training so your team can handle minor fixes.
  • A support team that listens and solves problems fast.
  • No delays on warranty claims—because trust matters.

Spare Parts

Every minute a rickshaw is off the road, someone loses income. We know that. That’s why we keep dealerships stocked with genuine MoveStone spare parts—brakes that don’t fail, controllers that last, and batteries built for the long haul.

We ship parts quickly, so your customers aren’t left waiting. Whether it’s a quick fix or a major replacement, you get what you need, when you need it. 

 

We offer:

 

  • Durable, high-performance parts that keep rickshaws running.
  • Fast shipping to prevent unnecessary downtime.
  • Consistently stocked inventory to ensure that you never turn a customer away.
  • Factory-tested components for safety and reliability.

Insurance Facility

Accidents happen and breakdowns are unpredictable. When they do, drivers can’t afford to lose days of income. That’s why MoveStone helps dealerships connect their buyers with insurance that actually protects their investment. An insured vehicle means fewer financial losses for drivers and fewer worries for dealers. When rickshaws stay on the road, so do earnings.

We work with trusted insurance providers to make coverage simple. No complicated paperwork. No hidden clauses. Just protection that helps dealerships offer real value to buyers. Damage, theft, or liability—whatever the risk, we make sure your customers stay secure. 

 

Insurance Benefits for Dealerships

 

  • Builds trust with buyers through added protection.
  • Covers damage, theft, and liability risks.
  • Hassle-free process with quick approvals.
  • Strengthens customer loyalty and repeat business.
  • Ensures drivers stay on the road, keeping dealerships profitable.

Battery Life

E-rickshaws are an environmentally friendly and cost-effective mode of transportation, widely used in urban and rural areas. The battery is a crucial component that directly impacts the vehicle’s performance and reliability. Providing effective battery replacement support is essential to ensure uninterrupted operation and enhanced productivity for e-rickshaw operators. This essay discusses the need for replacement support, its benefits, and best practices for implementation.

Importance of Battery Replacement Support

Batteries in e-rickshaws undergo significant wear and tear over time due to frequent charging cycles and heavy usage. Inefficient or degraded batteries can lead to reduced mileage, slower charging, and frequent breakdowns, disrupting daily operations. Reliable replacement support ensures that operators can access timely and high-quality replacements, minimizing downtime and enhancing the vehicle’s efficiency. Moreover, comprehensive support promotes safer battery handling and environmentally friendly disposal practices.

Key Elements of Battery Replacement Support

Effective battery replacement support should include the following elements:

  • Quality Assurance: Providing certified and reliable batteries that meet industry standards ensures durability and optimal performance.
  • Accessibility: Establishing a wide network of service centers makes replacement support easily available to operators in remote areas.
  • Technical Assistance: Trained professionals should assist with battery assessment, installation, and maintenance to ensure safety and proper functioning.
  • Recycling Programs: Support services should include eco-friendly disposal and recycling options for used batteries to reduce environmental impact.

Dealership

With the growing emphasis on eco-friendly transportation solutions, e-rickshaws have emerged as a popular choice in urban and semi-urban areas. Becoming an e-rickshaw dealer can be a lucrative business opportunity, combining profitability with sustainability. Here, we provide a step-by-step guide to help you embark on this journey.

Step 1: Research the Market

Before diving into the business, conduct thorough market research. Understand the demand for e-rickshaws in your target area, identify your competitors, and study the preferences of potential customers. This will help you choose the right brands and models to deal in.

Step 2: Choose a Reliable Brand

Select a reputed e-rickshaw manufacturer that offers high-quality products, reliable after-sales support, and competitive dealer margins. Popular brands often provide training and promotional materials to help their dealers succeed.

Conclusion

Becoming an e-rickshaw dealer is not only a profitable venture but also a step toward promoting sustainable mobility solutions. By following the above steps and focusing on quality, reliability, and customer satisfaction, you can establish a thriving dealership that contributes to a greener future.